Return & Refund Policy

At Paddmaa Boutique, every product goes through strict quality checks before dispatch. We request customers to read the policy carefully before placing an order.

1. No Return Policy

We follow a strict No Return Policy. Once a product is sold, it cannot be returned under any circumstances.

2. No Exchange Policy

We do not offer exchanges for size, color, design preference, or any other reason.
Customers are requested to verify product details carefully before placing an order.

3. No Cash on Delivery (COD)

All orders must be fully prepaid.
We do not provide Cash on Delivery (COD) service.

4. No Cancellation After Dispatch

Orders cannot be cancelled once they are processed or dispatched.

5. Parcel Opening Video – Mandatory

Customers must record a clear parcel opening video while unpacking the package.

• The video must be continuous and uncut
• The package seal and product must be clearly visible
• This video will be required in case of any issue

Without a parcel opening video, no complaints or claims will be accepted.

6. Damage or Wrong Product Claims

If you receive a damaged or incorrect product, please share the parcel opening video proof with us.

After verification, we will review the issue and provide an appropriate resolution.

7. Minor Variations

Please note that the following will not be considered as defects:

• Slight color variations due to lighting or screen resolution
• Minor thread pulls or finishing variations

8. Refund Process (If Applicable)

If a refund is approved after verification, it will be processed within 5–7 working days through the original payment method.

9. Customer Support

For any order-related queries, please contact us:

📞 Phone: 9491310827
💬 WhatsApp: https://wa.me/9491310827
📩 Instagram: https://www.instagram.com/paddmaaboutique/